Atlasware Cloud – second generation Atlasware - combines all the features you loved with Atlasware desktop, but it’s faster, more secure, and more accessible. Atlasware Cloud is not downloaded to your physical computer or server in your office. You will access it via the internet and enjoy the benefits of automatic software updates, the flexibility to access the software from any platform or location, greater processing speeds, increased collaboration between employees, and increased security.
Do I have to upgrade to Atlasware cloud?
Yes, eventually all Atlasware desktop users will be upgraded to Atlasware Cloud.read more
How do I upgrade to Atlasware cloud?
Upgrading to the Atlasware Cloud is simple and easy, with limited disruption to your business.read more
What is the difference between the desktop and cloud version?
Atlasware Cloud provides many of the same features as the desktop version, but it also provides the following benefitsread more
Do I still get multiple uploads and downloads for one price?
Yes. Like Atlasware desktop, Atlasware Cloud will only charge users one time per claimant, which means after the first action, you can download and upload as much as needed for a particular claimant at no additional charge.
Atlasware Cloud allows multiple users to access the system simultaneously, provides faster downloads from the Social Security Administration electronic records exchange(ERE), schedules automatic downloads of disability case files, directs uploads to the Social Security Administration ERE, and produces high quality briefs easily and affordably.
To maximize the benefits of cloud-based technology, Atlasware has made the decision to move all users to the cloud. Upgrading all users will be done over a period of months with plenty of time to ensure that our current desktop users do not experience any disruption of their business and can plan for the upgrade. Atlasware support will provide communications about the steps necessary to make the upgrade as seamless as possible. If you have concerns or questions about the upgrade feel free to call customer support at 1-866-938-8492.
Generally, the upgrade can be completed within one hour or less. The first step is to contact Atlas Cloud support at 1-866-938-8492 to set up your appointment. Atlasware support will gather the necessary information to establish your firm within the Atlasware Cloud system prior to the upgrade meeting. A one-hour meeting will be scheduled via telephone to complete the Atlasware Cloud installation and training. After the initial installation meeting, all of your files and disability data will be available. Atlasware Cloud support will follow-up post upgrade to ensure billing is accurate and all necessary questions are answered.
Upgrades like this are a big decision, we understand. Let us walk you through the process and explain the benefits one on one. We will take you through the entire process from migration to working in Atlasware Cloud.